27th June 2019

Broadband speeds boost for UK homes

UK households are benefiting from faster, more reliable internet as new Ofcom research reveals average broadband speeds have jumped nearly...
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6th June 2019

Countdown to the new broadband safety net

Everyone in the UK will have the legal right to request a decent and affordable broadband connection from March next...
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3rd June 2019

Britain’s biggest broadband and phone firms to put fairness first

The UK’s biggest broadband, phone and pay TV companies have committed to put fairness at the heart of their business,...
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29th May 2019

People’s online experiences revealed

Internet users in the UK are increasingly worried about being online, new research suggests, with around four in every five...
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24th May 2019

Further Ofcom rules to support fibre investment

Companies laying high-speed fibre cables for broadband and mobile networks will benefit from greater access to Openreach's telegraph poles and underground...
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15th May 2019

Broadband, phone and pay TV firms must tell customers about their best deals

Broadband, phone and TV customers must be told when their contract is coming to an end, and shown the best...
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30th April 2019

Latest telecoms and pay-TV complaints revealed

Ofcom has today published the latest league tables on the complaints we receive about the UK’s major home phone, broadband, mobile and...
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30th April 2019

Best and worst telecoms customer service revealed

Ofcom today reveals which broadband and phone companies get the best and worst satisfaction scores from their customers. The report gives independent...
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31st March 2019

Money back for broadband and landline customers when things go wrong

Broadband and landline customers will get money back from their providers when things go wrong, without having to fight for...
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28th February 2019

Clear, honest information before you buy broadband

Broadband shoppers must be told how fast their new service will be, before they sign a contract, under new Ofcom...
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